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Terms and Conditions

Payment and Refund Policy for Open Training Courses, including Cancellation and Substitutions

Full Circle Development Consultancy Ltd accepts course bookings through the Full Circle Development web site, payment being made online by credit card. For some clients, we will invoice and payment may be made by BACS or cheque. In making such bookings clients accept this refunds, cancellations and substitutions policy.

For credit card payments, the course fees are payable in full at the time of booking. Places on Full Circle Development Open courses are strictly limited. Upon receipt of your order and payment your place will be confirmed.

For payments on invoice, we require the booking fee to be paid no later than one week before the start of the course.

Cancellation charges and refunds do not apply and no refund will be payable for non-attendance. We regret that we have to do this, however all bookings involve administrative costs and it is difficult to fill spaces made vacant by late cancellations.

Alternatively, a substitute delegate can be named at any time before the course. There will be no extra surcharge for making a substitution.

It may be necessary for reasons beyond the control of Full Circle Development Consultancy Ltd to change the content and timing of the course, the date, venue or instructor. Full Circle Development Consultancy Ltd reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received. We will strive to give as much notice as possible in such an event. In all cases, people who had registered to attend a cancelled course will be given the option of a full refund or of rescheduling to a future course date but Full Circle Development Consultancy Ltd disclaim any further liability.